Hi Bajj Privacy Policy — Your Data, Our Responsibility

Welcome to Hi Bajj's Privacy Policy. This policy explains what information is collected when you use the Hi Bajj website or mobile application, and how that information is used and kept secure.

Hi Bajj is a trusted online Sports Betting platform for bettors in Bangladesh. We believe that protecting your personal information is not just a legal obligation — it is an ethical commitment. Please read this Privacy Policy carefully before joining Hi Bajj.

This privacy policy applies to:

• When you visit the hibajj.net website
• When you download and use the Hi Bajj mobile app
• When you register a Hi Bajj account
• When you contact Hi Bajj customer support
• When using any Hi Bajj service

Hi Bajj only collects data that is necessary to provide its services. Collecting unnecessary or excessive information goes against Hi Bajj's policy.

Hi Bajj collects your information through several methods. Each approach is transparent and based on your consent.

Directly Collected:

• When filling out the registration form
• When making a deposit or withdrawal
• During the KYC verification process
• Customer Support Hours
• When filling out a promotion or bonus form

Automatic Collection:

• During browsing sessions on the website and app
• Login and logout records
• Bet placement and cash-out details
• Cookies & session data

Hi Bajj uses collected data only for specific, legitimate purposes. No data is used for any other reason.

• Account management: To verify registration and login, and to ensure account security.
• Payment Processing: To process deposits and withdrawals and to verify transactions.
• Age & Identity Verification: To complete the KYC process and prevent access by minors.
• Fraud Prevention: To detect suspicious transactions and prevent money laundering.
• Service improvement: To improve the user experience on the Hi Bajj app and website.
• Legal Compliance: To meet regulatory requirements and fulfil legal obligations.
• Customer Support: To resolve your issues quickly and provide the right support.
• Promotional Communications: To keep you informed about bonuses and offers — you can opt out at any time.

Hi Bajj uses international-standard security measures to keep your data safe. Our servers and data centers operate in strict compliance with the highest security standards.

Hi Bajj's Security Measures:

• 256-bit SSL encryption: Industry-leading encryption applied to all data transfers
• Two-factor authentication (2FA): An extra layer of protection at login
• Firewall protection: Blocking DDoS attacks and unauthorized access
• Regular Security Audits: Periodic audits conducted by independent third-party experts
• Staff Training: Only authorized personnel can access data
• Data Backup: Data protected by a secure backup system

Hi Bajj may retain certain information for a legally required period even after your account is closed. Typically, data is kept for up to 5 years following account closure, after which it is securely deleted.

Hi Bajj never sells your personal information. However, limited data may be shared in certain specific circumstances.

Your data may be shared when:

• Legal obligations: When a Bangladeshi court or law enforcement authority issues a lawful order
• Payment Processing: To verify transactions with mobile banking operators
• Fraud investigation: To assist in fraud or money laundering investigations
• Technology partners: Authorized technology providers supporting platform operations

All third parties with whom data is shared are bound by strict confidentiality agreements and may not use that information for any other purpose without Hi Bajj's authorization.

Hi Bajj uses cookies on its website and app. Cookies are small text files stored on your device that help the website recognize you.

Types of cookies Hi Bajj uses:

• Essential cookies: Required for login sessions and security — these cannot be disabled
• Performance Cookies: To monitor site speed and detect errors
• Functionality cookies: To remember your preferences and language settings

Hi Bajj does not use third-party advertising tracking cookies. You can delete cookies or block new ones from your browser settings, though doing so may limit some Hi Bajj service features.

Every Hi Bajj member has the following rights regarding their personal data. To exercise these rights, please contact customer support.

• Right to Access: You can find out what information Hi Bajj holds about you.
• Right to Rectification: You may request that incorrect or outdated information be updated.
• Right to erasure: Under certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: You can request to restrict the use of your data in specific circumstances.
• Right to Data Portability: You may request a copy of your personal data.
• Marketing Opt-Out: You can stop promotional communications at any time.

Any request support@hibajj.netto send us an email. Hi Bajj typically responds within 7 business days.

Hi Bajj strictly refrains from providing services to anyone under the age of 18. Hi Bajj never knowingly collects personal information from minors.

If a parent or legal guardian discovers that their child under the age of 18 has opened a Hi Bajj account, they should immediately support@hibajj.net. Hi Bajj will immediately delete that account and all associated data.

Hi Bajj may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of this page will be revised accordingly.

For significant changes, Hi Bajj will notify you in advance via your registered email or a platform notification. Continued use of Hi Bajj after any changes will be considered acceptance of the updated policy.

We recommend checking this page regularly to stay up to date with any changes.

For any questions, concerns, or complaints regarding this Privacy Policy, please contact Hi Bajj directly. Our team is always ready to help.

• Email: support@hibajj.net
• Live Chat: Available directly on the Hi Bajj platform
• Hours: 7 days a week, 24 hours a day